Cancellation policy

Subscriptions

When you subscribe, you'll receive repeat deliveries based on the frequency you choose at checkout. Your payment details are stored securely by our payment provider, and you'll be charged automatically before each delivery is sent, unless you've chosen to pay in advance.

Your subscription continues until you cancel it. Some subscriptions may auto-renew at the end of their term; if you don't want it to renew, simply cancel before the next billing date.

Managing or cancelling your subscription

You can pause, skip, change or cancel your subscription at any time, with no cancellation fees. You can do this:

• Through the link in your order confirmation or reminder emails
• By logging in to your account on our website
• By emailing us at hello@calmorawellbeing.co.nz

Changes or cancellations made before your next billing date will apply to that order. If you've already been charged for an upcoming delivery, the change will take effect from the following delivery.

Returns and refunds

See our Refund Policy for details on returns and refunds. Nothing in this policy affects your rights under the Consumer Guarantees Act 1993 or the Fair Trading Act 1986.